Shipping policy

Shipping Policy

Effective Date: April 15, 2026

At Welloi, we are committed to delivering your order quickly and reliably.

All orders are processed within 1-2 business days.

Orders are not processed, shipped, or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed.

Estimated delivery time is 2-7 business days after your order has been processed.

Delivery times may vary depending on your location, weather conditions, carrier delays, or other factors outside our control.

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer.

If your package is lost or significantly delayed, please contact us and we will work with the shipping carrier to help resolve the issue.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.

If you have any questions about shipping, please contact us:

Welloi LLC
7310 Paint Brush Trail
Boulder, CO 80301
United States
Phone: +1 307 855 0747
Email: support@welloi.shop