Welloi is an online lighting boutique operated by Welloi LLC. We specialize in thoughtfully selected table lamps designed to bring warmth, texture, and character to modern living spaces.

We currently ship to addresses within the United States, including Alaska and Hawaii where supported by our shipping carriers. APO/FPO delivery is available where supported.

We currently do not ship internationally.

Orders are generally processed within 1–2 business days, Monday through Friday, excluding major U.S. holidays.

Our order cutoff time is 5:00 PM Mountain Time (MT). Orders placed after the cutoff will begin processing on the next business day.

Standard Shipping: FREE ($0.00) on all orders within the United States.

Taxes: Any applicable taxes will be displayed at checkout before you complete your purchase.

Orders are generally processed within 1–2 business days, Monday through Friday, excluding major U.S. holidays.

Our order cutoff time is 5:00 PM Mountain Time (MT). Orders placed after the cutoff will begin processing on the next business day.

Estimated transit time is 1–5 business days after processing.

The estimated total delivery time is therefore 2–7 business days, including processing and transit.

Delivery times are estimates and may occasionally be affected by carrier delays, weather, or other circumstances outside our control.

Depending on the order, package size, weight, and destination, we may use: USPS, UPS, FedEx

Yes. Once your order has been shipped, we will send a Shipping Confirmation Email containing your tracking information.

Tracking may take up to 24 hours to become active in the carrier's system.

If you notice an error in your shipping address after placing an order, please contact us immediately at support@welloi.shop or call +1 720 994 8826. Once an order has been dispatched to the carrier, we are unable to alter the delivery address.

Eligible purchases can be returned within 30 days of delivery.

Items should be returned in their original, unused, and undamaged condition with the applicable original packaging and accessories.

Yes. Qualifying returns include free return shipping, and we do not charge a restocking fee.

Please contact our support team before sending a return so we can provide the appropriate return instructions and prepaid shipping label.

Payments are processed through secure payment providers. Welloi LLC does not store full credit or debit card numbers on its own servers.