Payment Methods
At Welloi, we want your checkout experience to be simple, secure, and transparent. We offer several convenient payment options, which are displayed at checkout based on availability.
Secure Payments
All payments on welloi.shop are processed securely through our payment providers. Our store is powered by Shopify, which uses industry-standard security measures to protect payment information.
We do not have access to or store your complete card number. Payment information is handled securely by the payment providers used during checkout.
Accepted Payment Methods
The payment options currently available at checkout include:
Credit and Debit Cards:
Visa, Mastercard, American Express, Diners Club, and Discover.
Digital Wallets:
Apple Pay and Google Pay, where available.
The payment methods available to you will be displayed during checkout before you complete your order.
Payment Processing
Payment is authorized and processed when you place your order. Your order will be processed for shipment after payment has been successfully confirmed.
All prices on our website are displayed in U.S. dollars (USD).
If you use a card or payment account issued outside the United States, your bank or payment provider may apply currency conversion fees or other charges. Welloi LLC is not responsible for fees charged by your bank or payment provider.
Order Processing
Orders are processed Monday through Friday.
Orders placed before 5:00 PM Mountain Time (MT) generally begin processing the same business day. Orders placed after the cutoff time, on weekends, or on holidays will begin processing on the next business day.
For more information, please see our Shipping Policy.
Payment Verification and Fraud Prevention
To protect our customers and our business, some orders may be subject to payment or order verification.
If additional information is required to verify an order, we may contact you using the contact information provided during checkout.
We may cancel and refund an order if we are unable to verify the payment or order information, or if we reasonably suspect unauthorized or fraudulent activity.
Declined Payments
If your payment is declined, please:
Confirm that your card details were entered correctly.
Make sure your billing address matches the address registered with your card issuer.
Check that your card has sufficient available funds or credit.
Contact your bank or card issuer if the payment continues to be declined.
Try another available payment method at checkout.
If you continue to experience difficulties, please contact us.
Contact Us
Company Name: Welloi LLC
Store Name: Welloi
Website: www.welloi.shop
Email: support@welloi.shop
Phone: +1 720 994 8826
Physical Address: 7310 Paint Brush Trail, Boulder, Colorado 80301, United States
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time)